Yodel

Reviews about Yodel

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  Remon Review added: 2018.10.18

  ★ ☆ ☆ ☆ ☆
  Recent experience with Yodel, supposed to deliver a parcel which I ordered through eBuyer on May 11.
  
  Package did not arrive (no doorbell rang, no phone call). Went online to see status: 'Sorry we missed you. We've left you a calling card 11 may 19:31' - whilst being in all day specifically to receive this parcel.
  
  Went to check my mailbox to see the calling card -> mailbox was empty (taken photo of this with timestamp roughly 15 minutes later than the status message).
  
  Next step: rearranging the delivery. Filled in the required information to reschedule the delivery on the website yodel/reschedule, but the page wouldn't continue after filling in all details and ticking the boxes. (Decided to refresh my cache, erase cookies and turn off any ad blockers -> still the same result).
  
  Tried to get in touch with chat service, but whenever refreshing the page it would continuously say that it would take 2 minutes for chat to become available due to high volumes.
  
  Downright dissapointing. Yodel is by far the worst delivery service I've experienced so far.
  
  -UPDATE SECOND DAY AND DELIVERY ATTEMPT-
  
  12 May
  
  Again, no parcel delivered. no call made by the driver (even when specifically request upon rescheduling, and confirmed by Yodel chat support). Same message: Sorry we missed you we've left a calling card at 12 may 17:59. Went again to check, no card was left -> even had CCTV footage checked and no driver or yodel anywhere in sight.
  
  Outrageously bad service, full of lies. Most unreliable delivery service i've experienced.

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Official website yodel.co.uk

UK Delivery Company | UK Parcel Carrier | Yodel
Yodel is one of the largest delivery companies for B2B and B2C orders, serving many of the UK's leading retailers. Find out how we can help you today.
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