TOWER London

Reviews about TOWER London

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  Dominik Dolenec Review added: 2018.11.30

  ★ ☆ ☆ ☆ ☆
  SERIOUSLY ADVISE AGAINST SHOPPING IN THIS STORE. My 12-year old daughter was mis-sold a pair of expensive Dr Martens shoes. They didn't fit her narrow foot, but store manager Monice convinced her that she can buy gel inserts across the street at Boots to prevent her heel from popping out. After we bought the shoes and tried gel inserts, the shoes still didn't fit, so we immediately brought them back to get refunded. Monice was unwilling to refund us, blaming Tower's corporate refund policy. She also was dishonest in not wanting to admit to her boss (on the other side of the phone line) that she knowingly mis-sold the product. So effectively the company broke UK law. We were not allowed to speak to her manager either. This kind of behaviour is illegal in the UK and should get sanctioned.

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Official website tower-london.com

TOWER London | Shoes, Boots, Trainers and More | In-store & online
TOWER London proudly presents fashion footwear, branded boots and stylish shoes for women, men and kids. Free tracked delivery for UK orders over £30.
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