Roko Health Club and Spa Chiswick Bridge

Full information about Roko Health Club and Spa Chiswick Bridge (Establishment, health, school, beauty salon and gym) at Chiswick Sports Ground, Hartington Road, London, England W4 3UH - address, phone and fax, official website, working hours, photo, maps, reviews and etc.

Contacts

Categories:
Establishment   Health   School   Beauty salon   Gym  

Phone:
+44 20 8747 5757

Address:
Chiswick Sports Ground
Hartington Road
London
England W4 3UH
United Kingdom

Official Website:
roko.co.uk

Opening hours

Sunday 08:00 — 20:00
Monday 06:30 — 22:00
Tuesday 06:30 — 22:00
Wednesday 06:30 — 22:00
Thursday 06:30 — 22:00
Friday 06:30 — 22:00
Saturday 08:00 — 19:00

Rating

1 /5

Based on 1 reviews

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Reviews about Roko Health Club and Spa Chiswick Bridge

  •  
    Claire Review added: 2018.08.03
    I really liked the gym at first, I was looking for a mid price gym I could drive too, and from google reviews I was aware of the 3 month cancellation policy, so joined with this awareness. I was told upon joining you would receive a gym induction and program, which you could update every 4-5 weeks with one of their trainers all included in the monthly price. I was aware this was probably a way to encourage PT, but was told this was not obligatory. This worked well at first, but after my second program the trainer became quite aggressive after I made it clear I couldn't afford personal training and just wanted to update my program as included in my membership.
    This got worse and worse until I felt very bullied, for example I would turn up to our session and the trainer wouldn't be there, I would either be told I had got it wrong, or as I was getting it for 'free' I should be grateful if he was there, and when I would say I felt annoyed at him not turning up he would get angry with me or refuse to speak during the session, the atmosphere was terrible. After a few times of this I felt so intimidated I couldn't step foot in their again. I made a complaint to management and it was handled well, in that my membership was cancelled but nothing was done about the trainers attitude. However, I joined another local gym and when I joined they knew the name of the trainer as they had heard similar stories from members who had also had the same experience, left and joined them. So beware, this is a mid price gym, that if you just go in and do your own thing you will be left alone and all will probably be fine. If you get involved with certain trainers you may end up being pushed into paying for PT, and treated badly if you say no. I am sure there are some nice trainers at this gym, but that wasn't my experience with this one particular trainer, shame one bad apple ruined the experience for me and others.

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