Le Kalon Spa

Reviews about Le Kalon Spa

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  brian spackman Review added: 2018.05.24

  ★ ☆ ☆ ☆ ☆
  The worst spa I've ever been to!
  So I booked a luxury hammam massage at this spa. There was nothing luxury about it, I turned up and had to find a member of staff who seemed like she couldn't be bothered to be there, next I got changed in the changing rooms that were dirty, paint peeling off the walls, next for the hammam, well if you've ever been for a hammam massage before which I have then you really will be disappointed. So it started with me laying in the steam room which also has paint peeling off the walls but apart from that it was nice. ( that's the only nice part!)
  Then for the black soap( wasn't black soap) after 10 minutes or so that was washed off, I was told to lay there for 5 minutes and she would be back.
  After about 15 minutes I left the room to see where my therapist was. I sat and waited outside the room after another 5 minutes she returned and we went back in for the next part of the ritual. I'm not quite sure what the next part was that was put on me but after it was washed off there was no scrubbing of the skin( which is the whole point of a hammam to get rid of dead skin) I asked the therapist what about the scrubbing, and she said that she was sorry but hey didn't have any of the scrubbing mits as the delivery hadn't turned up, so that was that.
  During the Hammam the therapist moaned that it was so hot for her, I asked aren't you used to it by now, to which she replied, I don't usually do this but the other girls are off so I have to.
  It left me with the feeling of if they didn't have the correct equipment or the staff that were actually trained in the massage then why would they even bother booking clients in for it.
  
  Because I had booked a "luxury" hammam the next part was a back massage, the therapist asked me to lie down on the massage bed, I had to arrange a towel around the face part otherwise my face would be totally covered and I wouldn't be able to breath, she didn't bother, just left a towel covering the hole.
  Then the massage, poorly done, wasn't professional, totally rushed, she didn't get half the knots out of my back and then it was over. It was all in all supposed to be for 90 minutes I think for more than half of that time I was left alone in the steam room. And all that for £140.
  I would have happily paid more had the spa been well kept, professional and the treatment actually as it should, but as it was I left feeling very dissapinted which is why I'm bothering to write this review so hopefully no one else makes the same mistake.
  Whoever is managing this spa really need to sort there act out as I for one will never return!

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