Fumo

Reviews about Fumo

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  Melanie Rutherford Review added: 2018.01.18

  ★ ★ ☆ ☆ ☆
  I have been here twice now, both times the food has been excellent but the service poor.
  The first visit we booked a table, I appreciate it was busy as it was a Saturday evening but before we could even sit down the waiter was trying to take our food order. We said can we have a minute to decide on drinks and then a bit longer for food, we were told we had to hurry up as they wanted to turn the tables fast as it was a busy evening. The waiter hurried us in our food order and even tried to tell us what to have to hurry us up. In the end they didn't need our table and when it was quieter the service went the opposite way and we couldn't get a waiter's attention if we tried. We had several different staff waiting our table and attitude was generally poor.
  The second time I went back on a quiet Sunday with a friend for an early dinner, again the service was verging on aggressive and nothing at all personable, all about getting our orders as fast as they could.
  The food is fantastic and the concept brilliant, incredible food at a great price and some things are larger so you can get away with having a dish as a 'main' if your appetite isn't huge, they give you complimentary bread and biscuits to go with your coffee at the end, however a piece of food does not make up for poor service.
  If they focused more on quality service than quantity of customers they can turn around, they could easily charge more and be fully booked all night.
  A real shame as this place could be so much more if the service lived up to the food.

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Official website sancarlofumo.co.uk

Welcome to Fumo - Part of the San Carlo Group
Fumo is the latest concept in chic, all-day dining from the award-winning independent San Carlo Group of authentic Italian restaurants