Caffè Nero

Reviews about Caffè Nero

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  Sophie Cann Review added: 2018.04.09

  ★ ☆ ☆ ☆ ☆
  I chose a sandwich from the fridge and was queuing up,
  When the trainee barista approached me to take the sandwich, I explained that actually I didn't want it anymore instead I was going to order a coffee & leave the sandwich as was tight for time.
  He said I had to return the sandwich to the fridge, naturally by this time there was a long que behind me, so I said no cant he?
  His approach was angry and he had a very bad attitude and continued to say that i needed to return the sandwich to the fridge.
  
  Again, I said no sorry I don't want it anymore he should look after this, as its not my problem. He said it would be unsaleable, and then I simple said forget it I'm not interested and he mumbled something rude not loud enough for me to hear. I would also like to add that the 2nd guy serving witnessed this, and didn't intervene to resolve or handle how rude the trainee was.
  
  This staff member is a trainee, so I would highly recommend action taken or have this followed up as he should not be customer facing for your company
  He clearly is a miserable person & has a chip on his shoulder.
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  Lorraine Phillips Review added: 2018.03.15

  ★ ★ ★ ☆ ☆
  Good location and plenty of space. That's about it. The ice latte I ordered was tasteless and milk was just added to the coffee, no foam. Don't they need a barista license to prepare that?

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