Bensons for Beds

Reviews about Bensons for Beds

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  jamilah islam Review added: 2018.01.23

  ★ ☆ ☆ ☆ ☆
  On friday we purchased a bed and mattress. We were unsure about the measurements. The sales person Jayanth stated this should not be a problem as long as it was before delivery. We contacted bensons saying that the bed frame would not fit in the place we wanted. We stated we would like to keep the mattress and change the frame to a design that was less bulky. All the staff stated no matter what we changed to we would lose our deposit because we had not changed the order within 24hours.
  
  24hours was never mentioned during the transaction or in the terms and conditions. We asked to speak to the manager who stated he was in was present when the sales person had stated the 24hrs policy. This was an outright lie no other male worker was even present in the bensons store. There was only one other female sales person present during the transaction and she was not even near us when terms and and conditions were discussed. The fact is the store manager is a liar he was not present. Weather or not we get our money is dependent on the small print but what is fact is that the beckton bensons for bed store manager is a liar.

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