Goddard Veterinary Group Wanstead Veterinary Hospital

Full information about Goddard Veterinary Group Wanstead Veterinary Hospital (Establishment and veterinary care) at 84 New Wanstead, London, England E11 2SY - address, phone and fax, official website, working hours, photo, maps, reviews and etc.

Contacts

Categories:
Establishment   Veterinary care  

Phone:
+44 20 8989 7744

Address:
84 New Wanstead
London
England E11 2SY
United Kingdom

Official Website:
wanstead.goddardvetgroup.co.uk

Opening hours

Sunday Unknown
Monday Unknown
Tuesday Unknown
Wednesday Unknown
Thursday Unknown
Friday Unknown
Saturday Unknown

Rating

1.5 /5

Based on 2 reviews

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Reviews about Goddard Veterinary Group Wanstead Veterinary Hospital

  •  
    David Bray Review added: 2018.05.10
    I recently visited the vet for a follow up appointment following an operation my dog had at another vets. My appointment was at 5:15 but I didn't get seen until 5:45. These things happen but it would have been nice if one of the three receptionist acknowledged the fact. Once seen the vet performed a check on my dog which took all of three minutes and this cost me £45. He also noticed a slight skin compliant on my and gave me a tube of gel for it. once at the reception desk to pay I found the gel was going to cost £30 so refused it, I then checked online to find the average price for the same size tube of gel is £9, quite a difference. Prior to this I took my dog in because he was having a lot of problems moving. He saw a vet who misdiagnosed his symptoms as a stomach issue. The meeting and medicine cost somewhere in the region of £500. A lot of money for a misdiagnosis. As my dog still had the complaint I returned and the vet he saw the second time correctly diagnosed my dogs spinal issue just from looking at the way he walked - The first vet didn't even look at this, she just squeezed his stomach. I understand that mistakes can happen but when a full check of my dogs condition didn't happen and I had to pay out £500 for basically nothing it leaves a very bad taste in your mouth. Over the last couple of months I've had to pay over £2000 to the vet and the more I visit the more I get the feeling that the people working here are equally trained in the art of selling as they are as vets.
  •  
    Tonya Cavanagh Review added: 2018.01.26
    Unprofessional Shambles
    I went to the Wanstead for a professional service. This is far from what i received on more than one occasion whilst my dog was undergoing treatment.
    Firstly the rude and uncaring front of house really could do with going on a compassion course. They are cold, miserable and unwelcoming. Asking for a receipt was a crime.
    My dog was booked in for surgery today no information prior to the visit advised me she would require overnight stay or that the recovery would take 12 weeks. A bit of a shock when you are expecting your pet home that night.
    I was expecting a call following my dogs surgery which was performed at 1.30 today its now 7.30 pm and 5 phone calls later no update. Now the surgeons gone home and still no update. On my 6th call just made another 45 minutes after call 5 I'm told she's ok. I was expecting a little more information than that. So what was done today? I will get a vet to call you in the morning. Seriously? I want to know what's been done if you don't mind. A vet eventually called me back with a brief update at 8.30pm. 11 and half hours after I took her in that day.
    This is shocking service Goddards.

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Official website wanstead.goddardvetgroup.co.uk

Wanstead Veterinary Hospital - Goddard Vet Group
Wanstead Hospital is open 24hrs a day, 365 days a year and provides the highest quality of healthcare for your pet. Call 020 8989 7744 to speak to our team.