All Creatures

Reviews about All Creatures

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  Crispin Hodges Review added: 2018.10.14

  ★ ☆ ☆ ☆ ☆
  Without a shadow of a doubt the worst veterinary experience I have had in 25 years of owning animals in 4 countries. The owner of the practice performed a botched job of a partial tail amputation on my Great Dane last week and charged £518.65 having said the bill would be £400 to £450. The dog had to endure a general anaesthetic and none of the staff seemed able to apply a bandage that stayed on. We had to take the dog back each day post operation due to the fact the wound was deteriorating as they had given her a head restraint that was the wrong size for the dog meaning she was able to nibble her tail as well as not putting on the flavoured bandage of which dogs do not like the taste. The vet did not amputate enough of the tail. 7 days later and what a surprise the same vet is having to perform the operation again, and this time we were told the total cost would be £400 and of course the bill was £491. This time a member of staff actually put on the correct size head cone as well as applying the unpleasant tasting bandages. Within a week that is two anaesthetics the dog has had to endure as well as £1,010 of cost and numerous visits to try and see if anyone can apply a bandage. The vet is either guilty of breathtaking incompetence or a desire to rip off customers. There was no apology for this second operation nor were we advised that the first one may not work. Either way I think it prudent to use any other vet in the vicinity or ask for a copy of their errors and omissions insurance prior to admitting your pet.

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Official website allcreatures.co.uk

Home from All Creatures Vet Surgery
All Creatures Veterinary Surgery is based in Lavender Hill and treats pets in the Clapham and Battersea area.
All Creatures Veterinary Surgery